Privacy Policy - Information for the protection of users' rights

This page describes how to manage the site with reference to data processing personal data of users who consult it.

This is an information that is also provided pursuant to art. 13 Legislative Decree 196/2003 to those who interact with personal web services, accessible electronically from the start from the address:
The information is provided only for the site and not for other websites that may be consulted by the user via links.

The information is also inspired by Recommendation no. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by art. 29 of the directive n. 95/46 / EC, adopted on 17 May 2001 to identify some minimum requirements for the collection of personal data online, and, in particular, the methods, timing and nature of the information that the holders of the treatment must provide to users when they connect to web pages, regardless of purposes of the connection.

The Recommendation and a summary description of its purposes are reported on other pages of this site.

The "owner" of the treatment

Following consultation of this site, personal data may be processed identified or identifiable.
The "owner" of their treatment is BestSoft srl, via Bono Cairoli 28 / A 20127 Milan (MI).

Place of data processing

The treatments connected to the web services of this site take place at the aforementioned office and are handled only by technical staff of the office in charge of processing, or by any persons in charge of occasional maintenance operations.
No data deriving from the web service is communicated or disseminated.
The personal data provided by users who submit requests to send information material are used for the sole purpose of carrying out the service or provision requested and are communicated to third parties in the only if this is necessary for this purpose.

Types of data processed

Navigation data: The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This is information that is not collected to be associated with identified interested parties, but which by their very nature they could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) ​​addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given from the server (successful, error, etc.) and other parameters relating to the operating system and the environment computer technician of the user.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical crimes computer to the detriment of the site: except for this possibility, the data on web contacts do not currently persist for more than seven days.

Data provided voluntarily by the user: The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site involves the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.
Specific summary information will be progressively reported or displayed on the pages of the site prepared for particular services on request.


The use of so-called session cookies (which are not stored permanently on the user's computer and disappear when the browser is closed) is strictly limited to the transmission of identifiers of session (consisting of random numbers generated by the server) necessary to allow safe browsing and efficient site.
The so-called session cookies used on this site avoid the use of other computer techniques potentially prejudicial to the confidentiality of users' browsing and do not allow the acquisition of the user's personal identification data.

Google Analytics

The BestSoft site also includes certain components transmitted by Google Analytics, an analysis service of the web traffic provided by Google, Inc. ("Google"). In this case it is collected third-party cookies and managed anonymously to monitor and improve the performance of the host site (performance cookie).
Google Analytics uses "cookies" to anonymously collect and analyze information on behavior of use of the BestSoft website (including the user's IP address). Such information are collected by Google Analytics, which processes them in order to draw up reports for the operators of BestSoft regarding the activities on the websites themselves. This site does not use (and does not allow third parties to use) the Google analysis tool to monitor or collect personal information of identification. Google does not associate the IP address with any other data held by Google nor does it seek to link an IP address with the identity of a user. Google may also disclose this information to third parties where this is required by law or where such third parties process the aforementioned information on behalf by Google.

Optional provision of data

Apart from what is specified for navigation data, the user is free to provide personal data reported in the request forms for the services requested or otherwise indicated in contacts with our offices to request the sending of informative material or other communications.
The data will also be used for purposes related to the management of commercial contracts within the limits what is necessary for accounting management. They may also be known by commercial consultants, administrative and accounting limits within the limits of what is indispensable for the correct management of relationships The data are not transferred and / or communicated to third parties, not even anonymously.
The data are stored in Italy and / or in other European countries that guarantee equal or greater security compared to that guaranteed by Italian law.
Failure to provide them may make it impossible to obtain what is requested.

Processing methods

Personal data are processed with automated tools for the time strictly necessary a achieve the purposes for which they were collected.
Specific security measures are observed to prevent data loss, illicit use or incorrect and unauthorized access and our staff is trained on the obligation to preserve the security and confidentiality of the business and personal information of our customers and / or their successors cause.

Rights of interested parties

The subjects to whom the personal data refer have the right at any time to obtain the confirmation of the existence or otherwise of the same data and to know its content and origin, verify it accuracy or request its integration or updating, or rectification.
According to the same article, one has the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their treatment.
Requests should be addressed to the data controller or to the address Irene Zani, via Bono Cairoli 28 / A 20127 Milan (MI).